If you want to buy the CD version, after you click the “purchase” button, you will go to the purchase page. On that page, please click the “ADD TO CART” button on “Add a Backup CD of your Order”. Then the CD version will be added automatically to your order.
- You are in those countries that have banned American IP addresses.
- You have made orders on MyCommerce before but enforced refund without MyCommerce aggrements.
- You are using VPN while making an order, thus your order is probably been treated as an evil one.
- You are the first time purchasing on mycommerce and you typed wrong phone number, so mycommerce failed to contact you and verify your identity.
There may be several reasons:
- The order was failed due to some reasons.
- The email was blocked or went to junk box.
- Mycommerce email system went wrong and failed to send you email.
Por favor, visite https://admin.mycommerce.com/app/cs/lookup to locate your order, license key and download full version.
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